Privacy Policy

At Solis Green Energy Solutions ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (solisgreenindia.in) or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our solar energy products or services. This information may include:

• Personal Details: Name, phone number, email address, and physical address.
• Property Details: Information about your electricity consumption (e.g., KSEB bills) and rooftop space for solar feasibility.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we may use your information to:

• Provide free site surveys and customized solar quotations.
• Process your PM Surya Ghar subsidy applications and KSEB net-metering documents.
• Communicate with you regarding installation updates, AMC renewals, or customer support.
• Improve our website performance and marketing efforts.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Government Authorities: With the Ministry of New and Renewable Energy (MNRE) and KSEB strictly for processing your solar subsidy and net-metering applications.
• Service Providers: With trusted third-party vendors (e.g., delivery partners) who assist us in operating our business and fulfilling your installation.
• Legal Requirements: When required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Your Rights

You have the right to request access to the personal information we hold about you. You may also request that we correct or delete your personal information by contacting us directly at the contact details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible on this page.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Solis Green Energy Solutions
Mini Kristal Arcade, Muthoor Jn, Thiruvalla – 689107, Kerala
Phone: +91 83018 49474
Email: solisgreenindia@gmail.com